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I need some help in training my new teacup poodles. I have always owned bigger breed dogs and I had no problem with training them. If I needed to I could always use a heavy hand when my alpha role was being challenged but now I fear I would hurt the small dogs if I tried to get a little physical. Even the other day when I tried to tap their behinds to get them to sit I thought I might hurt them. How do I effectively train such a small animal to sit when they are already so close to the ground?

I recently took my new adopted dog to the vet to get an overall health report done. Everything was fine except the vet mentioned that I will need to start cleaning the dogs teeth here before too long. Out of all the dogs that I have owned I have never paid too much attention to their teeth but I have given them great chew toys to work off any plaque. I am not sure how to clean the teeth of teacup poodles. I did go out and buy a human baby toothbrush and a finger brush so hopefully now the dog will get use to it and not try to bite me.

Pets offer a wonderful companionship. This can only be achieved if one goes for the right pet that they are able to handle easily. But you have to first understand what type of pet you really need. Before you set off to purchase that sugar glider, think of what you need to put in place to cater for it for a long time, since sugar gliders have a lifespan of approximately fifteen years. Just as much as man is a social being, so is the sugar glider. It thus follows that you better have two to drive away loneliness in the other. This is one of the most sensitive needs for pocket pets and sugar gliders. Be there to promote bonding between them as well as their well-being.

It would help to realize that sugar gliders, like human babies, are just as vulnerable and, accordingly, great care needs to be taken with them. But remember to allow your pockets pets and sugar gliders enough sleep and play time. It is important to ensure your sugar gliders and pocket pets have comfort, accompanied by a healthy diet. Comfort is easily achieved by construction of spacious cages where the gliders will do what they know best - glide about. The cage must also prevent the sugar gliders from hazardous environments while gliding about.

Sugar gliders need a special diet accompanied by attention, comfort and show of trust between you and them. Prepare their meals in the best way possible and you will definitely meet all measures of comfort required.

Sugar gliders, like other animals, are occasionally prone to sickness and attacks by fleas. Always keep in touch with your specialized vet for their medication. Save this by constantly checking up on your sugar glider and monitoring its health. Just like other tamed animals, sugar gilders need you to be with them to add to their happiness and well-being.

How do I, my clients, and employees access the software system?

Do I have to enter in all my existing client data?

What’s the difference between the prepaid and auto invoicing system?

How do I use/setup the merchant system that’s integrated into my system?

The remainder of this article will discuss and answer each of the above mentioned questions. For any additional information, please do not hesitate to contact us directly at support@tfgbrands.com or call us directly at 312.432.0710

Q: How do I. my clients, and employees access the software system?

A: Upon successful completion of your pet pro account setup, you will receive an email giving you the target links for admin, client, and employee access. We suggest that you create links (or buttons) for only the client login and new client form (if you’re using it). Adding the others might confuse your clients as to where/how to log into their accounts. If you did not receive this email, or you accidentally deleted it, please contact us at support@tfgbrands.com and we will resend it you.

Access for your clients and employees is controlled through the admin. Make sure that the “active” checkbox is selected in the users account info. This checkbox gives you the ability to toggle access on and off for the individual user.

Q: Do I have to enter in all my existing client data?

A: The answer is no. If you have the data in MS Excel we can upload it for you; saving you time and effort! Note: programs such as quickbooks will allow you to export data into an excel file. Not all of the fields can be populated automatically, only the fields in the “owner info” section can be uploaded.

Q: What’s the difference between the prepaid and auto invoicing system?

A: The prepaid and invoicing systems are two billing/accounting options that are built into the pet professional software system. You may choose to have certain services managed by the prepaid system and others by the auto invoicing system. The prepaid system allows you setup packages (prepaid rates) for your clients to purchase (ex: 5 walks, 10 walks, etc). Clients can purchase these packages directly through their accounts. Pet Professional manages these balances automatically and notifies the clients (also copies the admin) when their balance is low (alerts go out at 1, 0, and -1). Every time an admin or employee marks a prepaid service “complete”, one is subtracted from the user’s prepaid available balance.

The auto invoicing system can be run in parallel, or by itself. Once setup with frequency (Manage Site –> Manage Automated Invoice/Billing System), the auto invoicing system will generate invoices for all (non prepaid) services rendered during the date range. Each invoice can be sent to client, posted to their billing area, and auto billed. The auto billing is done (again on frequency you setup (net terms). The billing process will run all the outstanding invoices that due against the credit card on file for the individual client (note: all credit card data is stored using TFG Brands secure certificate).

Q: How do I use/setup the merchant system that’s integrated into my system?

A: This may also be found in the quick links section of the admin (home). Payments for invoices or prepaid services made by your clients require a Merchant and/or Paypal account to process successfully. We suggest that you acquire both, providing multiple options for your clients.

Paypal business accounts can be setup by going to: https://www.paypal.com/cgi-bin/webscr?cmd=_registration-run

Your Pet Professional account is setup to take payments using Authorize.Net without any additional programming. All you need to do is fill out the application (click here) and follow the instructions for faxing to our account representative (Wade Olcott) at Authorize.Net. This process usually takes between 1-3 business days to complete. There are initial setup fees (paid to Authorize.Net) that apply. They will be in contact with you to finish the account setup.

Once you complete the setup for both accounts, you will need to go into your account (via the admin view) and select the payment type(s) checkbox you now accept (i.e. Authorize.Net and Paypal) and fill in the corresponding account information. This will activate automatically in your Pet Professional account and your clients will be able to purchase services online.

About The Author

Tim Flatlands Owner/Operator of TFG Brands Inc. You can find this and many other articles on www.petprosoftware.com.